Shipping policy

Although we try our best to ensure packages are delivered in a timely manner, shipping times may vary depending on the destination. Once a package is shipped, we have no control over how long it will take to arrive. By placing an order with us, you accept the risk that your package may be delayed during shipment for these reasons.

Once the tracking number has been provided, it is the customer’s responsibility to follow tracking updates provided by the shipping company and arrange for re-delivery or collection from an authorized location if necessary. Once a package's tracking number is marked as delivered, we are not responsible or liable for the package.

In some cases, due to the size or weight of particular item(s) in an order, additional shipping charges may apply. In these circumstances, customers will be notified via email and asked to pay additional shipping and handling charges. We reserve the right to charge 10% of restocking fee if order is abandoned